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Responsiveness
Communication is critical when it comes to property management, and our principals and dedicated staff are highly accessible and responsive to both our tenant’s and owner’s needs. You can access vast amounts of information through your online owner portal, or you can call and email us with any questions you have. And you can sleep comfortably knowing our 24-hour emergency maintenance team is ready and able to handle any situation that may arise, day or night.
Transparency
It’s important for professional property managers to be completely open, honest and transparent. We’ll take the time to talk about the services we provide and the fees we charge. We make it easy for you to view and access any of the documents and notes pertaining to your property. You can go online 24 hours a day to stay up to date on the work we’re doing for you. Our fees and costs are also transparent, and you’ll know exactly what you’re getting for your management fee. There are never any hidden costs.
On-time Rent Collection
You don’t have time to chase down late rent payments, and even if you do, why waste precious time when our experienced team will do it for you. Our proven process allows us to collect rent on time and disburse it to our owners quickly and efficiently. There’s no hassle for you, and tenants know exactly what is expected from them in terms of rental payments. We have an extremely low eviction rate because of our ability to screen rigorously and communicate openly with renters.
Quality Tenants
We are experts at finding high quality tenants who will pay rent on time and take good care of your property. We know how critical this step is in protecting your valuable asset and we take it extremely serious. With years of experience, screening and placing hundreds of applicants, we know what red flags to look out for. We always go the extra mile in determining whether or not an applicant appears to be a good fit for your property. We have the tools and resources that are necessary to conduct a thorough tenant screening. Background checks always include credit history, verification of employment, income and assets, checking for criminal records, and speaking to current and former landlords.
We are very satisfied with your management services since you began managing our properties. Your tenant selection, property maintenance and expense control have been excellent. Most of all, we rely on your honesty and integrity. I feel that I can call you at any time for your opinion or assistance. It makes my life a lot easier not having to deal with the day to day management of those properties.
K. Lee
(Multi-Unit Property Owner)